Heartland Communications has a varied inventory of business phone systems and network components to support the latest and most economical VoIP (Voice over IP) and Digital Technology from ESI, Cisco, NEC, Norstar, Panasonic, Samsung, Toshiba and Valcom. We also offer Video Surveillance, Network Cabling, Fiber Optic Installation and VoIP SIP Trunking.
Heartland Communications has a varied inventory of business phone systems and network components to support the latest and most economical VoIP (Voice over IP) and Digital Technology from ESI, Cisco, NEC, Norstar, Panasonic, Samsung, Toshiba and Valcom. We also offer Video Surveillance, Network Cabling, Fiber Optic Installation and VoIP SIP Trunking.
Your One-stop Communication Provider!
IP Technology Specialists
The Most Powerful
Business Phone You
Will Ever Use
If drivers were not downloaded automatically by Windows Update, use Device Manager to refresh the driver from Windows Update, or contact the device manufacturer. I’m Moli, your virtual agent. I can help with Moto phone issues. The ESI ePhone7 is the flagship phone for the ESI eCloud PBX solution, and is ESI’s most innovative phone ever released to the market. The intuitive design sets a new direction for business communications, enabling users to take advantage of a mobile “smartphone” experience on their desktop phones.
It makes using your desk phone as simple and intuitive as your mobile device. It becomes a business phone you can’t live without.
With over 50 years of experience in the telecommunications industry, Heartland Communications prides itself on quality products, services, sales, and training. Though our offices are located in Lincoln, NE, we also service Iowa, South Dakota, Kansas, Missouri, and Denver.
If it’s time for you to reassess your business telephone system needs, we would love to visit with you to determine the best solution for your business. Contact us today to set up a consultation or free live demo.
ESI: 30 Years of Innovation and Helping Others
Since we founded ESI 30 years ago, we've sold over 300,000 business communication systems and grown to hundreds of certified resellers nationwide. While this success has helped ESI become the successful business it is, it has also provided us a way to give back to the...
The desk phone isn’t dead
The ESI Blog The desk phone isn’t dead Posted by Megan Szukala September 13, 2017; 3:14 PM We reject the idea that the desk phone is dead. It’s still a critical part of the business communications ecosystem. All that’s changed is that now the desk phone is not alone....
Does learning how to use your business phone leave you in the weeds?
The ESI Blog Does learning how to use your business phone leave you in the weeds? Posted by Eddie Weakley, Sr. Product Manager July 26, 2017; 9:00 AM When was the last time you bought a new mobile phone and had to use the 200 page user’s guide that came in the box?...
The Mobile Worker in a Connected World
The ESI Blog The Mobile Worker in a Connected World Posted by Kimberley Drobny, Vice President, Marketing June 21, 2016; 3:30 PM In our increasingly connected world, businesspeople are becoming more and more mobile – easily working remotely using their portable...
How Cloud-Based Technology Will Take 2017 by Storm
The ESI Blog How Cloud-Based Technology Will Take 2017 by Storm Posted by Megan Szukala January 31, 2017; 5:09 PM The new year is in full swing and with that comes predictions regarding upcoming technological advancement. For the enterprise communications industry,...
Learn about eSIMs and how you can use them with T-Mobile.
On this page:
What's an eSIM?
- Embedded SIM (eSIM) is just a physical SIM gone digital. Like a physical SIM card, an eSIM provides your connection to the T-Mobile network.
- An eSIM is built into your device just activate it with your account information rather than inserting a physical SIM.
- Some eSIM compatible phones like the iPhone XS, XR, and XS Max are also DSDS (Dual SIM Dual Standby). DSDS compatible devices can accommodate both an eSIM and a physical SIM so you can have two wireless accounts with talk, text, and data on one device.
Why an eSIM?
eSIM is great for anyone who wants to use both their work and personal numbers on a single smartphone if you want to easily set up your phone with an international carrier for extended stays outside the U.S. or you just want to get rid of that physical SIM card. Plus, AT&T, Sprint and Verizon customers can get T-Mobile on their existing smartphone.
How can I activate an eSIM?
- You'll need to visit a T-Mobile retail store or contact one of our Customer Care Experts for assistance to activate a postpaid line on an eSIM. One of our Experts will check your device for eligibility and walk you through the setup process. Need help finding a store? Go to our T-Mobile store locator to find the store nearest you.
- If you already have T-Mobile postpaid service on your eSIM capable device using a physical SIM card and are looking to swap the service to an eSIM, you can either visit your local T-Mobile store or contact our Customer Care Experts for assistance.
- If you want to activate a new Prepaid account on your iPhone with eSIM, download and install the T-Mobile eSIM app.
- You can transfer the service on an eSIM from one Apple iOS 13.1+ device to another iOS 13.1+ device. Non-Apple devices to not have this capability.
Download your eSIM settings
Download ESI Mobile Phones & Portable Devices Driver
- Activate your eSIM at a T-Mobile store or have one of our Experts swap your physical SIM for an eSIM.
- If you skip this step, your eSIM won't work.
- Stop by a T-Mobile Store or contact our Customer Care Experts to get started.
- Make sure you have access to the internet on your device, we recommend Wi-Fi.
- If you're changing from a physical SIM to an eSIM, remove the physical SIM from your device.
- After that, download the eSIM settings using the QR code or SM-DP+ Address below.
- Find steps by choosing your Device and selecting eSIM settings in the Connection & Network drawer.
- For iPhones with eSIM, go to Settings > Cellular > Add Cellular Plan.
- For Androids with eSIM, go to Settings > Network & Internet > +.
- SM-DP+ Address: T-MOBILE.GDSB.NET
- Activation code: [Blank]
- Confirmation code: [Blank]
Got questions?
What smartphones are compatible with eSIM?
To date, iPhone XS and newer are compatible with the T-Mobile eSIM solution. Our Retail Mobile Experts or Customer Care representatives can help you determine if your phone is compatible.
I want to switch to T-Mobile and use eSIM on my compatible smartphone. How do I do that?
First, you’ll want to check with your current wireless service provider that your phone is unlocked so you can use it on the T-Mobile network. Then, visit a T-Mobile retail store to get set up with the right rate plan for you, and to port your current mobile number to T-Mobile on eSIM.
I’m a T-Mobile for Business customer. Can I activate an eSIM on my compatible phone? What if I have multiple phones I want to activate with eSIM?
At this time, small business customers with 10 lines or less can activate eSIM on a compatible phone if they can be serviced in a T-Mobile retail store. eSIM is not available in the T-Mobile for Business Direct channel at this time.
I’m a T-Mobile Prepaid customer. Can I activate an eSIM on my compatible phone?
At this time, our Prepaid customers can activate a line of service on eSIM in the T-Mobile eSIM app for iOS.
Download Esi Mobile Phones & Portable Devices Drivers
Can I use the same rate plan on eSIM as I do for a physical SIM? Can I keep my current rate plan when I move to eSIM?
Yes! When you activate a new line of service for your smartphone’s eSIM, you will have the same rate plan choices you would for a physical SIM. If want to swap your existing T-Mobile line of service to eSIM, then you will keep the same rate plan.
What happens if I accidentally delete my eSIM from my phone? How do I get it back?
Since an eSIM contains data, it is possible to delete it, either via your phone’s Cellular Settings or by factory resetting your device. If this happens by accident, no worries! We can get you set up with your eSIM again. Just stop by your T-Mobile retail store or contact our Customer Care Experts to get yourself reset.
Does this mean that you have my data backed up somewhere when I want to delete it?
No, T-Mobile does not maintain your personal data. When you need a replacement for an eSIM, we reissue a new eSIM profile to you.
What’s the difference between DIGITS and eSIM?
DIGITS Talk & Text is an optional talk & text feature that can be added to your T-Mobile plan. It gives you the ability to use two T-Mobile phone numbers on the same device – for example one personal and one business. DIGITS does not include data – you must use your primary line’s data connection. DIGITS is accessed via the DIGITS app or a web browser. Data with paired DIGITS allows up to five devices to share the same T-Mobile phone number.
Download Esi Mobile Phones & Portable Devices Driver Update
With an eSIM compatible device, you can have two phone numbers – one in the physical SIM and one in the eSIM. If your phone is unlocked, then the physical SIM and eSIM can even be used on different carriers. Each line can use its own voice, text, and data, as determined by your carrier’s rate plan. The physical SIM can be from any wireless provider, so you could swap SIMs while on international travel, for instance. Each line has its own data plan, or you could use one line for talk & text and the other for data. Voice and text for eSIM can be eSIM is accessed through the existing phone and messaging apps that are built into your device.